People Operations Generalist

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust...

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

Abridge is looking for a People Operations Generalist to join our People team and keep our core People Ops work running smoothly: onboarding, benefits, workers’ comp, compliance, and HR support tickets. You’ll work closely with the Head of People Operations and the rest of the People team to keep things running smoothly and build processes that keep up as we scale.
This role suits someone who is proactive, moves fast, and brings solutions instead of questions. They’re resilient when priorities shift, comfortable with ambiguity, and have a bias for action. They enjoy owning the details, switching between tasks easily, and want to help scale People Ops at a fast-growing startup.
Triage and respond to employee questions in our HR ticketing system quickly and accurately, and escalate when needed.
Use Rippling day to day to manage employee data and pull reports. Spot data issues and fix them before they cause problems.
Find recurring ticket themes and turn them into self-serve resources or process fixes.
Own new hire onboarding from offer to first day, including paperwork, Rippling setup, and coordination with IT on devices and access.
Make sure every new hire has a smooth, well-organized experience, and keep improving the experience as hiring accelerates.

3–5 years of experience in People Operations, HR Generalist, or HR Coordinator roles.
Hands-on experience with an HRIS. Rippling is strongly preferred.
Experience administering benefits and managing workers’ comp claims.
Working knowledge of federal and multi-state compliance requirements, including reporting such as EEO-1 and required training mandates.
The ability to prioritize on your own in a fast-paced environment where priorities shift.
A proactive, solutions-first mindset. You notice gaps and fix them without waiting to be asked.
High attention to detail and strong organizational skills.
Excellent written and verbal communication. You can explain HR and compliance topics in a way employees understand.