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VP, Operations (Degreed Programs)

Stepful
Hybrid (408 Broadway, Floor 5, New York, New York, United States) Full Time USD 230,000 - 260,000 p.a. 11 days ago

About the Job

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need t...

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

Key Responsibilities

Lead and evolve Stepful College’s operating model, currently organized by Schools (Nursing, Imaging, and Respiratory), each led by an Ops Director in partnership with Clinical and Academic Leaders and Faculty.
Set the strategy to deliver our degree programs at the highest quality at scale. Build the operating cadence that lets each School Lead run their school independently while you manage the full portfolio of degree programs.
Own the department's budget and resource allocation, making tradeoffs across schools and geographies.
Design how the department is organized as it grows, including where to add leadership layers and which senior roles to hire next.
Lead Operations and Clinical Leaders who own their programs end to end, coaching them and setting clear expectations for performance and accountability across every layer of the department
Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment, deliver an exceptional student experience, and meet the needs of our healthcare employer partners.
Push AI adoption across schools.

Required Skills & Abilities

12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership
A track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth
Experience leading regulated, licensure-track education programs (such as nursing or allied health), including direct work with state boards and accreditors
Proven ability to drive workflows across multiple domains at once, and to build operating systems that let your leaders move independently
Executive communication skills: clear, concise writing and the ability to align executives, regulators, faculty, and employer partners
A highly analytical, data-driven approach to diagnosing problems and making decisions
Comfort leading in a fast-paced, sometimes ambiguous environment, and a willingness to get into the details when it counts
Genuine curiosity about AI and a habit of experimenting with it to improve how your teams work
You've worked at a high-growth startup or in a venture-backed healthcare or EdTech company
You have a clinical background (e.g., RN or registered radiologic technologist)
You've run multi-state or multi-campus operations, or launched new campuses or integrated acquired schools
You hold an advanced degree (e.g., MBA, MSN, EdD)
Introductory call with Talent Acquisition team member
Interview with Hiring Manager
Take-Home Assignment
Virtual Panel Interview
On-Site Panel Interview

Qualifications

Experience: 12 years experience

Apply now

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