Head of Social & Community

Mercury is one of the fastest-growing companies in fintech, and we’re building something unusual in the category: a premium brand that people genuinely want to engage with.

We’re looking for a Head of Social & Community to shape how Mercury shows up in the world and deepen our relationship with the founders, entrepreneurs, and businesses we serve. You’ll lead our work across social, community, creators and influencers, and merch — bringing these channels together to build a brand peopl...

This is a role for someone who wants to push beyond the standard brand playbook. You’ll have the opportunity to develop campaigns, partnerships, experiences, and ideas that most financial brands wouldn’t attempt, while growing and fostering one of the most engaged customer communities in fintech. You’ll report to ou...

Experience leading a team and meaningful budget across social, merch, creator or influencer partnerships, or related brand and community disciplines.
Exceptional creative and editorial taste. You can write a great post, spot when a concept isn’t working, give incisive feedback on creative, and maintain a high bar without becoming a bottleneck.
A systems mindset. You know how to connect channels and individual moments to a larger story, building programs that compound into brand equity rather than a collection of one-offs.
Strong cross-functional instincts and the ability to be connective tissue across teams, bringing together different priorities while keeping the customer and community at the center.
A bias toward ideas that break through. You’re curious about culture and the internet, challenge the standard playbook, and look for unexpected concepts, formats, and partnerships that make Mercury feel unlike other financial brands.
Strong people leadership and the ability to hire, coach, and develop people across different disciplines while moving comfortably between strategic thinking and the details of the work.

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered