About the Job
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a cl...
Klaviyo is building the future of CRM, and the Industry Advisor will accelerate our expansion in Hospitality, specifically Hotels & Travel and Entertainment & Recreation businesses. This role sits at the intersection of industry expertise, value consulting, and go-to-market execution. The Industry Advisor acts as a ...
This is a highly visible, cross-functional role. You’ll work closely with Account Executives (AEs) and Solutions Engineers (SEs), and collaborate with Product, Product Marketing, Customer Success, Partnerships, and Enablement to make sure what we learn from customers is operationalized. The result is a hospitality m...
Required Skills & Abilities
Deep applied experience in hospitality marketing, with the credibility to advise both colleagues and customers.
Experienced in advising or presenting to executive stakeholders (CMO, CDO, CEO) and translating platform capabilities into business outcomes and value cases.
Excellent communication and presentation skills, with the ability to make complex industry insights actionable and clear.
Skilled at working cross-functionally across Sales, Marketing, and Partnerships and influencing without authority.
A natural teacher, coach, and strategist who brings structure to ambiguity and builds credibility with customers and colleagues.
A strategic thinker with vision, dedicated to the growth and evolution of the hospitality motion.
A force multiplier who brings operational discipline and motivates the broader Sales team to meet exceptionally high standards of performance.
7-10+ years of hospitality marketing experience, either in-house, at an agency, or with a tech platform.
An additional 1-3 years of B2B SaaS experience in cross-functional roles that touch Sales is preferred but not required.
Familiar with the hospitality ecosystem, including platforms like Oracle Opera, Guesty, Mews, Cloudbeds, Mindbody, and Zenoti.
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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
