Professional Services Consultant

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed acros...

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments ...

At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achie...

3+ years of prior work experience in similar positions (e.g. Professional Consultant, Solutions Architect, Security Architect, Technical Marketing Engineer or a Security Support Engineer)
Able to work on-site in projects and collaborate with customers and partner engineers to accomplish tasks
Experience deploying and maintaining large scale networking, firewall or security solutions in enterprise environments
Deep understanding of IPSEC, GRE, HTTP/HTTPS, DNS protocols, Proxy and SSL, and authentication systems such as SAML, LDAP and MS Active Directory
Fluent in Japanese with intermediate business English proficiency
Focuses on mindset and interest in AI
Knowledge of Internet and Routing Protocols, and Internet and Security technologies
Knowledge of Authentication and SAML/Identity Provider (IdP) systems
Knowledge of Web-based security and network infrastructure solutions, and Traffic Forwarding and Policy Based Routing concepts
Focuses on specific AI skills

#LI-KM10
#LI-Hybrid
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment