About the Job
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and ...
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
Key Responsibilities
We are looking for a Chief of Staff to partner with the Head of Talent in building and scaling ElevenLabs’ global Talent organization. You will help shape strategy, turn priorities into action, and lead work that requires deep talent expertise and focused execution. Your remit will span the entire Talent organization: GTM, G&A, and Technical recruiting, Talent Operations and Talent Programs. You will embed with teams where additional leadership or expertise can accelerate progress, and own high visibility projects sponsored by the Head of Talent and senior leadership across ElevenLabs.
Turn Talent strategy into execution. Partner with the Head of Talent to identify priorities, evaluate tradeoffs, and translate decisions into clear plans, owners, and outcomes. Bring an informed point of view on where the organization needs to invest or change, build alignment with Talent leaders and cross-functional partners, and follow through to delivery.
Embed where you can make the greatest difference. Step into teams or initiatives that need additional leadership, expertise, or execution capacity. Diagnose what is holding progress back and take responsibility for improving it, whether that means leading a hiring initiative, strengthening a process, or supporting a function through change. Build capability as you go, with clear ownership and a sustainable handover.
Lead high visibility projects from idea to outcome. Own strategic initiatives sponsored by the Head of Talent and other senior leaders, such as new sourcing experiments and targeted talent campaigns. Turn early ideas into focused experiments, lead the execution, and use evidence to decide what to scale, adapt, or stop.
Improve how the Talent organization works together. Partner with Talent leaders to resolve issues that cut across teams, improve decision-making, and share effective practices. Use hiring data and direct experience to identify opportunities, and help turn successful approaches into repeatable ways of working, including better use of tools and AI.
Required Skills & Abilities
You bring deep talent expertise and have helped a global organization navigate hypergrowth at scale, including hundreds to thousands of hires annually across multiple regions and time zones. You understand what needs to evolve as hiring volume, team size, and business complexity increase.
You are equally comfortable shaping strategy and delivering the work yourself. You can advise an executive on a difficult tradeoff, build a plan from an ambiguous brief, and go deep into a search, process, or team to understand and solve the underlying problem.
You have led teams, functions, or complex talent initiatives with clear accountability for results. You can earn trust quickly, lead through influence or direct ownership, and strengthen the teams you support. You bring the judgment to know when to step in, when to coach, and when to hand ownership back.
You have delivered high visibility projects with senior executive stakeholders, bringing structure, pace, and sound judgment to evolving priorities. You can challenge an idea constructively, test it pragmatically, and communicate clearly about progress, results, and decisions needed.
