About the Job
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences th...
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Key Responsibilities
In this role, you’ll:
Tax Oversight: Manage all payroll tax compliance, filings, and reconciliations across the APJ and EMEA regions, covering Australia, Singapore, India, Hong Kong, Japan, Sweden, Estonia, Spain, Ireland, UK, Germany, Belgium, France, Poland.
Mobility Tracking: Monitor employee movement across countries and international borders to ensure accurate tax withholding.
Nexus Assessment: Evaluate corporate tax footprint implications resulting from remote worker locations.
Social Security: Ensure correct application of local social security taxes and international totalization agreements.
Regulatory Research: Track changing tax laws, statutory rates, and local compliance requirements in all active jurisdictions.
Agency Management: Act as the primary point of contact for tax authorities, external auditors, and local payroll partners.
Year-End Reporting: Lead year-end tax reporting processes, for all countries in APJ & EMEA and follow local country statutory filings.
Process Optimization: Build scalable internal workflows to automate tax adjustments for mobile employees.
Required Skills & Abilities
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Experience: 3+ years of payroll tax and compliance experience, ideally within a high-growth technology company.
Geographic Scope: Proven expertise in APJ & EMEA local taxes & social security.
Mobility Expertise: Advanced knowledge of multi-country taxation, trailing liabilities, and cross-border remote work risks.
Technical Skills: Proficiency with global payroll platforms (e.g., Workday, Deel, etc).
Communication: Exceptional ability to translate complex statutory tax laws into clear, actionable corporate policies.
Expertise in APJ & EMEA payroll regulations (e.g., Australia, Singapore, India, Japan, Hong Kong, Sweden, UK, Spain, France, Germany, Ireland, Poland, Belgium)
Certified Payroll Professional (CPP) or equivalent international certification.
Experience navigating compliance for equity compensation (RSUs, stock options) across multiple tax jurisdictions.
