Customer Success Operations Manager

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

Salesforce ownership and data quality: maintain a single source of truth for customer information, activities, risks, opportunities, and outcomes; define and enforce data standards.

Experience in Customer Success Operations, Revenue Operations, Sales Operations, Business Operations, or a comparable operational role in a B2B technology environment.
Strong Salesforce administration and governance capability, including data models, reporting, dashboards, workflow design, and data-quality controls.
Demonstrated ability to translate customer journeys into lifecycle stages, playbooks, operating rhythms, and measurable KPIs.
Analytical fluency: able to identify patterns, frame risks and opportunities, and convert data into clear recommendations for leaders and frontline teams.
Hands-on experience with automation and practical AI use cases that reduce effort and improve decision quality.
Excellent program and stakeholder management skills, with the ability to establish ownership and drive execution across functions.
Clear, concise communication and documentation skills; comfortable enabling teams through training and change management.