Manager, Quality Assurance - VALORANT

At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships we help Riot sustainably craft excellent experiences for players, globally.

As a Manager of Quality Assurance on VALORANT, you will lead quality strategy and people across some of VALORANT’s most technically complex and cross-cutting domains. You will manage quality owners responsible for a variety of areas within the game and your primary focus will be on the Game Engine, Technical Art, an...

Lead and manage QA professionals working across multiple teams and areas of VALORANT, with a specific focus on Foundations.
Hold teams accountable for upholding quality and player impact as an essential factor in decision-making
Partner with other craft leaders to influence craft and product decisions through quality insights and risk analysis
Assesses quality, risk, and complexity, and communicates clear mitigations and priorities to development teams and leadership
Coaches and supports direct reports through complex quality challenges, representing their plans and needs with initiative leadership
Partners with other disciplines to improve development workflows and define quality bars or targets that align with initiative goals
Monitors quality health and defect trends, maintaining data-driven reporting and continuous improvement systems that inform decision-making
Drives quality feature planning and executes testing coverage plans with teams

5+ years Quality Assurance Experience, with experience in a leadership role
Performance test tooling and automation
Experience creating test strategies for products
Experience with test design, planning and control
Experience with product development pipelines and workflows
Experience managing performance of embedded QA professionals
Experience working with remote testing teams
Experience establishing quality metrics that influence strategy and drive change
Experience in agile work systems
Experience delivering GaaS on any platform
ISTQB Foundation Level 
ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST) 
ISTQB Expert Level 
ISTQB Advanced Test Manager
Experience with Game Engine quality 
Experience with software release and deployment pipeline quality 
Experience testing on the Playstation 5 or Xbox Series S/X

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!