Senior Product Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're ...

Are you passionate about building foundational technology that fuels the world’s digital innovation? At New Relic, we provide the leading unified data platform for all things observability – helping engineers, developers, and operators make decisions using data at every stage of the software lifecycle. Our New Relic...

We’re looking for a Senior Product Manager to lead a new strategic initiative within our Pipeline Control team. In this role, you’ll be responsible for defining vision, strategy, and roadmap for an enterprise-grade solution that orchestrates observability pipelines to streamline telemetry data in flight. You'll coll...

Define and drive the product strategy for our next-generation observability pipelines solution and align your vision with broader company goals
Lead cross-functional collaboration with Engineering, Product Design, Sales, and Marketing to translate customer insights and technical opportunities into impactful product capabilities
Evangelize the product vision internally and externally, providing thought leadership on how modern observability practices can transform DevOps efficiency and drive customer value
Engage deeply in technical design discussions around distributed systems, client-server architectures, cloud native stacks, OpenTelemetry, and advanced instrumentation workflows, leveraging your strong engineering or equivalent background
Steer end-to-end product development from concept through launch, ensuring high-quality and timely delivery, continuous iteration, and measurable business success
Champion product excellence by setting high standards for design, user experience, security, and performance while addressing complex enterprise needs at scale
Coach and influence the broader product and engineering teams as a subject-matter expert with clear priorities, measurable goals, and unwavering focus on customer success

7+ years of experience in the Developer / DevOps / Software industry with 3+ years as a software engineer or equivalent and 4+ years in product management, with hands-on software development or equivalent background
Proven track record of leading complex, highly technical products through the full development lifecycle, ideally in an enterprise of B2B context
Deep understanding of client-server architectures (Linux, Windows), cloud-native technologies (Kubernetes, containers, microservices), and modern software development practices
Familiarity with observability concepts such as metrics, logs, traces, instrumentation, data pipelines, OpenTelemetry, and/or related platforms is a strong plus
Exceptional communication skills with the ability to distill intricate engineering details into compelling product narratives for diverse audiences of both engineering and non-technical stakeholders
Customer-obsessed mindset, always seeking ways to solve real-world customer challenges and deliver the best possible user experience
Strong leadership and collaboration skills, adept at influencing cross-functional teams and aligning multiple stakeholders towards a common vision with clear, measurable outcomes
Passion for innovation and an energy to navigate uncharted territory, a willingness to guide teams through ambiguous design phases, and a drive to shape the future of observability at scale
Impactful Mission: Join us in building the next wave of innovative observability solutions that empower teams worldwide with data to build better software, faster
Leading-Edge Tech: Work on forward-thinking initiatives at the leading edge of modern observability, DevOps, and cloud-native ecosystems
Collaborative Culture: Thrive in an environment with talented colleagues with an inclusive, mission-driven team that values growth, ownership, and continuous learning
Growth Opportunities: Access to coaching, mentorship, skill development programs, career pathways, and the chance to lead a newly forming product area
Competitive Compensation & Benefits: Enjoy robust compensation, flexible work arrangements, generous time off, and more - supporting you both personally and professionally
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 
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