About the Job
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate...
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Global Executive Operations (GEO) Team
Required Skills & Abilities
5+ years in enterprise IT support, workplace technology, systems support, or a related technical field.
Hands-on, advanced troubleshooting across Mac and PC hardware.
Working knowledge of heavily SaaS-based environments, including managing role-based access control (RBAC).
Comfort supporting C-suite leaders in high-touch corporate settings.
Know-how running AV events, Zoom Rooms, Zoom, and Zoom Phone in corporate spaces.
Deep technical range across endpoint management, identity and access, collaboration platforms, networking, and video conferencing or workplace AV.
Discretion and integrity in confidential, high-pressure situations, with the composure to stay decisive.
A track record of mentoring junior engineers, documenting technical standards, or building reusable cross-training.
Expertise in enterprise AV, video conferencing, live-event technology, or executive meeting environments.
Experience with automation, scripting, AI-enabled support, or other tools that reduce repetitive work and improve support quality.
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Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$103,000—$142,000 USD
The Okta Experience
Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an
