Professional Services Engineer

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions t...

Handling complex technical project tasks, project issues and initial troubleshooting for clients. 
A client facing role with occasional in person visits to client sites. 
Configuration and troubleshooting of servers and networks. 
Configuration and migration of Cloud Services.
Management of small and medium sized projects.
Provide technical advice on planning and scoping calls.
Help achieve department goals by hitting personal KPI targets.
Some international travel and on-call requirement.
Some evening shifts, Working from Home.
Documentation of internal processes and guides

Technical implementation and troubleshooting
History troubleshooting and/or installing IT infrastructure at a senior level
Configuration of Windows Servers 
Configuration & deployment of Microsoft products
Configuration of AI and DLP preferred
Networking – configure firewalls, managed switches, TCP/IP and protocols
Strong technical skills with public cloud technologies, Azure specifically
Minimum 2-3 years’ experience in a system engineering role 
Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)
MSP experience preferred
Ability to travel onsite to our client office or regionally