About the Job
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
For us, maps aren't just background graphics—they’re the core of the driver’s experience. While generic navigation apps focus on the everyday commute, Lyft Mapping is custom-built for the high-stakes, split-second realities of the rideshare experience. Drivers choose Lyft Maps because we solve the unique, complex ch...
We obsess over questions like: did your pickup spot feel safe and convenient? Did your driver feel confident following the route and arriving on the correct side of the road? Did you get stuck in unexpected traffic or road closures? You will tackle all of these challenges and more, with end to end ownership over the...
Key Responsibilities
Own core experiences end to end. Lead design for Mapping's most important user-facing surfaces, from problem definition through launch and iteration. Your primary areas, in order of focus:
Core Navigation – turn-by-turn guidance, map zoom and motion details, and how drivers orient themselves with the road
Real-time Feedback and Voice AI – how drivers report what's happening on the road, including emerging voice and AI-assisted experiences
Map styling and 3D views – the visual language of the map itself, including 3D and map assets
Map Tooling – internal tools that help Lyft's mapping and operations teams keep the map accurate
Drive cross-organizational alignment. Proactively reach across organizational boundaries to partner with cross-functional leaders, synthesize competing feedback, and build consensus around complex design decisions.
Work at the systems level. Build reusable design-system components, tooling, and map assets that improve the platform as well as individual features, so every surface built on the map gets better.
Hold a high quality bar. Benchmark Lyft's map and navigation experiences against the leading map products, and use that bar to raise the quality of what we ship.
Support accurate implementation. Partner closely with engineering and content design through build, edge cases, and launch, so what ships matches what was designed.
Lead through ambiguity. Take complex, loosely defined problems, work with product and engineering leads to frame them, and drive alignment across teams with competing priorities.
Raise the work (and work-ers) around you. Give critique that improves others' work, communicate complex design decisions clearly to broad audiences, including leadership, and help shape how the team works.
5+ years of product design experience, with a portfolio showing end-to-end ownership of complex, shipped mobile experiences
Experience designing maps, navigation, or location-based products
Strong craft in interaction and visual design, and the ability to prototype at high fidelity to explore and communicate ideas
Strong advocate and experimental mindset with AI-native prototyping and tooling, whether code-based, AI-assisted, or both
Upholds Design+ quality: Confidently interprets and applies UX Standards (Accessibility, Safety, Reliability, Usability, and Lyft Product Language) to work
A proactive mindset driving cross-team collaboration, self-directed in ambiguity, and receptive to giving and receiving feedback across all levels
A track record of systems-level work: design-system components, reusable patterns, tooling, or assets adopted beyond a single feature
Close, effective partnership with product, engineering, data science and content design, including owning the details through implementation
A rigorous quality bar, informed by deep familiarity with the best and most innovative map and navigation products
Clear communication of complex, ambiguous work to broad groups and senior stakeholders
Required Skills & Abilities
Motion design and 3D experience, especially for maps, animated components, and real-time interfaces
Voice or conversational UI design experience
Experience with driver, logistics, in-vehicle, or other high-stakes, glanceable interfaces
Experience designing internal tools for operations or data teams
