Pricing Operations Principal

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate...

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Pricing Operations team works in a cross-functional, fast-paced, and dynamic environment with many moving pieces and evolving business needs. The team partners with Pricing Strategy Managers, Product Managers, Technology, Data & Intelligence, and various GTM teams to ensure Okta is operationally ready to bring n...

10+ years of relevant experience in pricing operations, business operations, strategic program management, revenue operations, quote-to-cash, commercial operations, Deal Desk, or a related field. This may include experience gained in-house or through management, operations, or implementation consulting.
At least 5 years leading complex, cross-functional programs or major operational changes, such as implementing a commercial program, buying model, pricing initiative, or related strategic transformation. Experience in a SaaS or enterprise software environment is preferred.
Experience working with Pricing, Product, Product Marketing, GTM, Finance, Legal, and Technology teams to translate strategy into operational plans, system requirements, enablement, and launch execution.
Experience implementing a commercial program, buying program, pricing initiative, or other operational change that affects multiple stages of the customer lifecycle, including quoting, contracting, billing, provisioning, reporting, renewals, or customer support.
Experience with Salesforce CPQ, including system builds involving quotable SKUs, product configuration, custom fields, validation rules, alert rules, and other quote-to-cash capabilities.
Proficiency with Jira and Confluence for project tracking, documentation, and cross-functional collaboration, along with experience using AI tools to improve processes and automate workflows.
Experience working with or alongside Deal Desk, Deal Strategy, GTM Strategy & Operations, Sales Operations, or similar teams, with a strong understanding of how pricing and operational decisions affect selling, quoting, contracting, billing, provisioning, renewals, and customer support.
A track record of bringing structure to complex and ambiguous work, influencing without authority, aligning stakeholders with competing priorities, surfacing risks early, and driving decisions through launch and adoption.
Strong written and verbal communication skills, along with a proactive, organized, collaborative, and results-oriented approach.
Bachelor’s degree in Business, Finance, Marketing, Computer Science, or a related field, or equivalent practical experience.

Experience working in a high-growth or evolving environment where you have built trusted cross-functional relationships, brought structure to ambiguous and complex initiatives, continuously improved processes and ways of working, and used AI tools to improve efficiency and effectiveness.
This role is ideal for a senior operator who can turn complex pricing and buying program initiatives into clear plans, align diverse teams, and drive execution from concept through launch and adoption. You will help build durable capabilities that support future pricing and go-to-market transformations at Okta.
 
P22030
#LI-EZ1
Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.   
The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:
$154,000—$212,000 USD
The Okta Experience
Supporting Your Well-Being 
Driving Social Impact 
Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an