Associate Manager - RTSM Project Management

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role
Veeva Systems is looking for a Practice Manager to join our Randomization & Trial Supply Management (RTSM) team. As an RTSM Practice Manager, you will lead a professional services team focused on customer success in implementation and support of RTSM studies.
Working Knowledge of RTSM
Working Knowledge of FDA and 21 CFR Part 11
Management in the RTSM sector
We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.
If moving to the interview stage, our process is as follows:

A conversation with the hiring manager
A personality assessment
A practical case exercise
A final conversation with our group's Senior Leader


Once all interviews are complete, the manager will be in touch with a final decision. 
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Base pay: $100,000 - $200,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Ensure customer and employee success
Manage a diverse team of project managers and managed services consultants
Build and manage people for their personal and professional development
Establish and ensure adherence to RTSM Processes
Collaborate with other RTSM teams to ensure alignment and delivery expectations
Establish best practices and processes

Four-year degree or equivalent experience
Must have RTSM experience
4+ years in people management
Built and managed a team of project managers/services team
Ability to take initiative and work proactively
Operational excellence in leading Services including resource management
Working knowledge of Microsoft Office
Proven ability to work independently in a dynamic, fast-moving environment
Team player
A logical approach to problem-solving and excellent eye for detail
Excellent verbal and written communication, interpersonal, and presentation skills
Ability to travel (5-10%)