Manager, People Programs

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.

As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for...

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that s...

6+ years of experience in People or HR programs, employee experience, enterprise program management, organizational change, internal communications, or a related field.
Experience leading complex, cross-functional programs with multiple workstreams, dependencies, milestones, and stakeholders.
Experience managing at least one enterprise People program, such as performance management, employee listening, AI or technology adoption, change management, or another company-wide employee initiative.
Demonstrated ability to translate broad direction into integrated workplans, clear ownership, decision points, and coordinated execution.
Experience using quantitative and qualitative data to measure program effectiveness and inform practical improvements.
Strong written and verbal communication skills, including the ability to deliver clear, concise, executive-ready updates and recommendations.
Demonstrated ability to influence without formal authority and create accountability across teams, functions, and levels.
A hands-on working style and willingness to own both strategic coordination and detailed final-mile execution.
Experience supporting performance review cycles, employee listening or engagement surveys, AI adoption, or enterprise change initiatives.
Experience supporting employee adoption or behavior change related to AI, technology, or new ways of working.
Ability to translate employee feedback, program data, and lessons learned into clear recommendations and practical improvements.
Familiarity with employee survey platforms, performance management systems, project-management tools, or modern knowledge and collaboration platforms.
Demonstrated fluency with GenAI tools and an interest in helping organizations adopt AI thoughtfully and effectively.
Experience working in a remote-first, technology, fintech, rapidly evolving, or regulated environment.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Base Salary Range
$138,000—$200,000 USD
What you'll love
At Upstart, our benefits for full-time employees are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly 
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City
For roles based in Canada, please note that we are not currently able to hire in Quebec.
Upstart is a proud