About the Job
Join ShopMy - Powering the Future of Digital Marketing
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic r...
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
Key Responsibilities
We’re looking for a Director, HR Business Partner to be the strategic right-hand to our VP, People Experience & Operations - and the primary HR presence for our entire organization.
Right now, our VP of People Experience & Operations wears a lot of hats: she’s the one employees come to, the one running 1:1s, and the one holding together programs across performance, learning, culture, and operations. You’ll step in as a true thought partner and co-pilot - taking on the direct employee-facing work so she can operate at a higher altitude, while also helping shape the people strategy itself.
This is not a role for someone who wants to execute a set playbook. You’ll be stepping into an organization that’s scaling fast and needs a real strategic partner: someone who can hold complexity, earn trust quickly across all levels, and help us build a people function that’s world-class. The scope of this role has room to grow - including the potential to manage a team over time given this is the first of likely a larger org of HRBPs.
Serve as the primary HR partner across ShopMy’s teams: be the go-to for employees and managers navigating anything from career development and feedback to sensitive or complex situations
Be a true thought partner to the VP of People Experience & Operations: help shape people strategy, pressure-test ideas, and co-own the work of building a best-in-class people function at a fast-moving company
Partner on manager effectiveness: build and run programs, coaching frameworks, and toolkits that make ShopMy’s managers meaningfully better at leading, developing, and retaining their teams - in close partnership with the VP of People Experience and Operations
Anchor performance management: manage the day-to-day cadence behind our annual review cycle and calibration, in partnership with the VP of People Experience and Operations
Partner with leaders on talent density and bar-raising: help them continuously assess whether their teams are meeting the bar - not just during the annual review cycle - and act early on gaps, whether through targeted coaching, role changes, or performance action
Support employee relations: navigate sensitive conversations, workplace investigations, PIPs, and exits with care, sound judgment, and the documentation rigor those situations require
Identify opportunities for learning & development: identify where the org needs to grow, design or source programs that close those gaps, and build a culture of continuous development
Inform our approach to compensation and org design: partner with leadership and Finance on leveling, pay decisions, and headcount planning as we scale given the insights you have from working closely with different team leaders
Being the person employees trust to come to - you’re naturally approachable, and you take that responsibility seriously
Strategic partnership, not just execution - you want to help shape the direction of the people function, not just run programs someone else designed
Building in a fast-moving environment where the work is real and the stakes are high
Making managers better - you genuinely care about developing the humans who lead people, and you’re good at it
The intersection of business and people work - you understand what makes a company grow and you connect people decisions to outcomes
ShopMy’s mission at the intersection of creators, brands, and culture
Required Skills & Abilities
8 - 12 years of progressive HR experience, with meaningful time as a HRBP or strategic HR partner at a high-growth tech or startup company
Proven track record as a trusted advisor to leaders - you’ve sat in the room, understood the business, and shaped people strategy as a result
Track record of driving talent density as an ongoing practice, not as an annual event - you help leaders spot underperformance or skill gaps early and act on them proactively
Strong employee relations background - you’ve managed complex investigations and sensitive situations with discretion, fairness, and rigor
Exceptional written and verbal communication - equally clear, credible, and calibrated whether you're talking to an executive or an individual contributor.
Strong follow-through and organizational rigor - you manage many concurrent priorities in parallel without losing the thread, and you're proactive rather than waiting to be asked."
Hands-on experience with performance management cycles and talent density management - calibrations, feedback frameworks, and coaching managers through hard conversations
Exceptional EQ and the kind of trust-building instincts that make both executives and individual contributors feel genuinely heard
Data-driven and clear-headed - you can interpret people data, spot what matters, and present it in a way that drives decisions
Comfortable with ambiguity and energized by building - you don’t wait for a perfect playbook
Based in NYC
Experience at a creator economy, marketplace, or consumer tech company
Prior people management experience (this role has a path to building a small team over time)
Background in compensation strategy or total rewards (band design, pay equity analysis)
SHRM-CP/SCP or PHR/SPHR certification