About the Job
The role of Patient Coordinator will be central to the success of the Signatera product line. This position will be focused on growing the relationship between Natera and its patients to ensure timely management of testing. Core responsibilities include collaborating with Nurse Coordinators to increase revenue and d...
Work with assigned Nurse Coordinator to maintain & support existing customers.
Assess the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
Required Skills & Abilities
Minimum of 2 years of Call Center experience in an inbound and outbound capacity.
Minimum of 2 years of sales experience
Background in medical or biological sciences preferred
Outgoing personality with excellent oral & presentation skills.
Ability to think strategically as well as execute tactically
Emphasis on competitive analysis and team first attitude.
Ability to relate and educate our technology to potential patients
Strong quantitative and MS Excel skills
Self-motivation, with the desire and capacity to work both independently and collaboratively
Must act with a sense of urgency
Excellent organizational and communication skills (written and verbal)
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an
