Professional Services Intern- Summer 2027

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and o...

The program takes place from June – August 2027 (10-week program).

As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.
Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
Assist in tracking customer health metrics, open issues, and follow-up action items
Support the team in organizing documentation, knowledge base articles, and internal resources
Participate in internal training sessions to build foundational product and industry knowledge
Help identify trends across accounts that could be useful for the broader Professional Services team
Collaborate with Support, Sales, and Engineering teams on cross-functional projects

Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
Strong communication skills, both written and verbal
A genuine interest in technology and customer relationships
Comfortable learning new tools and software quickly
Detail-oriented with good organizational and time-management skills
A collaborative, curious mindset — willing to ask questions and learn on the fly
No prior experience with our products required — we'll teach you what you need to know
Hands-on exposure to enterprise customer relationship management
Mentorship from experienced TAMs and PS leadership
Foundational knowledge of data protection, cloud, and IT infrastructure concepts
Real project ownership and visibility into customer-facing work
Potential path toward a full-time TAM or PS role after graduation