Technical Lead Manager, Forward Deployed Engineering

As a Technical Lead Manager, you will lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam. You will own three key areas: your team’s growth and performance, delivery across a portfolio of enterprise accounts, and the customer experience from firs...

Manage and grow a team of Forward Deployed Engineers, including hiring, onboarding, coaching, performance, and career development

Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes

Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities 
Set a clear operating rhythm for status updates, delivery tracking, risk management, and escalation before issues grow 
Manage customer expectations with executive and technical stakeholders, keeping commitments and delivery aligned 
Review solution architecture, guide complex technical decisions, and help resolve escalations 
Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure 
Set technical standards, reusable patterns, and playbooks that help the team deliver with quality and consistency 
Champion AI-forward ways of working, including reusable tools and automation that improve team speed and quality 
Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery 
Share field learnings with Product and Engineering to improve the platform and strengthen how the FDE organization operates 

8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting 
Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development 
Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once 
Strong communication skills, with the ability to set expectations and build trust with executives, business leaders, engineers, and internal teams 
Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments 
Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions 
Experience leading customer escalations with clarity, calm, and accountability 
Experience using AI-native tools, automation, and modern engineering workflows to improve delivery and team effectiveness 
Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments 
A high-ownership mindset, with the ability to build trust, create structure, and drive outcomes across people, programs, and customers 
Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains 
Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale 
Familiarity with regulatory frameworks such as GDPR, SOC 2, or ISO 27001, especially across multiple geographies 
Experience using delivery or project management tools to track multi-account programs 
Experience working in fast-paced, high-growth, geographically distributed teams 
#LI-AA3
What you'll get
Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Pay Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.
In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
Compensation Range (TTC / OTE)
$169,920—$315,600 USD
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