Administrator of Insurance Portals (Fully In-Office)

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed...

We are seeking a skilled Commercial Health Insurance Portal Administrator who will create and manage key records of healthcare providers and internal staff. The ideal candidate will be responsible for managing and maintaining our systems to ensure smooth operations. This is not an IT role. This is a full time, in-pe...

• Responsible for gaining access as 3rd party billing company to various client’s portals such as: Availity, Navinet, Emblem Health, Optum UHC etc...
• Responsible for communicating with clients to facilitate Portal Access
• Ensure only authorized users have access to the Claims Portal
• Assists new hires with access to portals, existing employees with MFA resets and other types of password resets
• Respond to emails and requests from employees
• Monitor and manage access permissions for different user roles
• Implement strong password and regular updates
• Provide support for technical issues
• Communicate any planned downtime to users in advance
 

Minimum one (1) year of portal management experience including customer service
Vocational School/Certificate Program: Medical billing, Health Information Technology or similar health care field
High School Diploma or General Education Development (GED) required. Some college preferred
 
$24 - $27 USD
 
Pay Range
$24—$27 USD
 
Benefits
Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.