Devices & IOT Field Engineering Manager (Americas)

The company is founder-led, profitable and growing.

We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery.

Our Embedded mission is to enable companies to make fleets of very secure connected devices. Canonical provides Ubuntu, Ubuntu Core and a unique Long Term Support, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent ...

Leading and developing a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
Planning and driving progress on agreed goals and projects
Partnering with the leadership team
Developing and championing engineering excellence and organisational practices
Coaching, mentoring, and offering career development feedback
Solving customer problems by promoting our technologies and being a trusted advisor
Working remotely in a single major time zone
Identifying and measuring team health indicators
Implementing disciplined engineering processes
Representing your team and product to stakeholders, partners, and customers 
Providing market feedback to Product and Engineering teams, and being a critical part of Ubuntu’s future

Exceptional academic track record from both high school and university
Undergraduate degree in in Computer Science or or a compelling narrative about your alternative chosen path
Extensive embedded Linux experience - Yocto or other
Extensive Linux experience - Debian or Ubuntu preferred
Ability to manage a small team
Experience with customer engagements
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Result-oriented, with a personal drive to meet commitments 
An ability to communicate the business benefits of technology
An humble learner and quick study
Ability to travel internationally twice a year for company events up to two weeks long
Other desirable traits include RTOS experience, additional languages (both the programming and human kinds), and previous experience working in a remote-first, diverse, distributed company.