Sales Operations Analyst

The company is founder-led, profitable, and growing.

Canonical is hiring exceptional Revenue Operations analysts who will support a team of experts growing and managing our global direct, alliance, channel partner and online sales. The Revenue Operations teams drive continuous policy, process and data quality improvement which enable us to analyze and drive interventi...

You will support the leadership of the team, providing insights to drive improvements and partnering with Canonical’s teams across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal. This position requires an analytical approach, a keen eye f...

Supporting all aspects of the day-to-day operations of the sales and business development functions globally
Driving data quality, through checking opportunities for accuracy, clean order processing, new hire training, policy and process documentation, reporting and data cleansing 
Supporting and enabling the sales team globally on CRM and other revenue operations policies, processes and systems such as Sales Engagement, Training/Enablement, Data Enrichment, Configure Price Quote, Analytics and Commissions
Supporting other Revenue Operations Analysts and leadership team to report on and improve data quality, sales metrics, dashboards and other ad-hoc analytical tasks.
Supporting planning, monitoring and improving revenue operations, across new leads, pipeline, velocity, sales productivity and renewals.  Delivering insight that enables improved territory and quota management, channel development and sales productivity.
Assisting the team with automation and streamlining of the end-to-end Lead to Order process

Exceptional academic track record from both high school and university
Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
Excellent attention to detail and data-driven, analytical and problem-solving skills
Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
Professional written and spoken English with excellent presentation skills
Ability to travel internationally up to four times a year for company events

 
Experience gained within a similar, technology subscription-based business
Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.