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Customer Onboarding Specialist - AgTech / Tecnología Agrícola

Halter
Buenos Aires Full Time Negotiable 1 day ago

About the Job

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes,...

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our LinkedIn & Instagram.

Key Responsibilities

As a South American Launch Specialist, you'll be one of the first people on the ground establishing Halter's presence across the region — and you'll own what it means to bring Halter to producers in Argentina, Uruguay, and Brazil for the first time.
You'll lead the rollout of Halter on new operations end-to-end: training cattle and operators, solving problems in the field, and supporting producers as they get started. You'll work directly with ganaderos and pecuaristas — on the estancia, on the fazenda, in the campo — building the onboarding experience that every future customer in the region will inherit.
This role is partially field-based. Expect roughly a 70/30 split toward time on the ground, with regular travel across Argentina, Uruguay, and Brazil. You'll be with customers where they run their cattle, and the quality of what you build depends on you being there and understanding their operations deeply..
It's practical, hands-on, and highly ownership-driven. Every operation is different, and you'll tailor each deployment to help producers build confidence with Halter. Because we're early here, your read on what's working — and what local producers actually need — feeds straight back into how we build. You'll work closely with our Product team to make sure Halter meets the realities of South American ranching, not a playbook borrowed from somewhere else.
Own deployments from sales handoff through a smooth transition to the broader customer team
Travel to estancias and fazendas across Argentina, Uruguay, and Brazil to deploy Halter in person
Work directly with producers to bring Halter into their operation and support day-to-day use
Lead training that fits the operation: practical, straightforward, and useful
Act as the main point of contact during deployment, giving customers a clear, reliable owner
Partner closely with Sales, Support, Product, and Operations to keep deployments coordinated across borders
Keep deployments on track by managing timelines, aligning resources, and clearing blockers
Solve problems quickly and adapt plans as conditions change — language, terrain, and infrastructure will all vary
Spot patterns in the field and feed them directly to Product to shape how Halter works for the region
Set customers up with the confidence and foundation needed for long-term success with Halter
Whatever else it takes: This is an early-stage market entry. You’ll do what needs doing to make Halter succeed in South America.

Required Skills & Abilities

Experience working with customers: whether onboarding, supporting, deploying, or managing complex rollouts
Genuine comfort with travel and field work
Fluency in Spanish and English, Portuguese is a bonus.
Confidence operating independently and keeping priorities organized
The ability to coordinate moving pieces and keep things progressing without constant oversight
A practical, solutions-focused mindset when challenges come up
Comfort working cross-functionally: pulling in the right people and keeping everyone aligned
Clear, straightforward communication
Good judgment and the ability to adapt when plans change
A genuine care for the people we serve and the quality of the work
Agriculture or cattle ranching experience, especially with extensive grazing systems
English proficiency is a requirement for this role. The recruitment process will include interviews conducted in English, and a significant part of the day-to-day work will also be conducted in English. Candidates should feel comfortable communicating, participating in professional conversations, and working effectively in English. If you are not comfortable having professional conversations in English, this role may not be the right fit for you.
Familiarity with the South American beef sector across one or more of Argentina, Uruguay, or Brazil
Startup or high-growth environment experience
Familiarity with tools like Salesforce, Intercom, or similar systems
Experience working in ag-tech

Apply now

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