This role is based in Shanghai.
Lead an ambitious, multidisciplinary team and reshape how NZTE delivers insight, solutions and impact for New Zealand companies across Greater China.
We’re looking for an experienced, commercially minded leader to bring together our Marketing, Communications and Solutions function across Greater China, spanning marketing, communications, events, digital, market research, Beachheads advisory services and other regional customer solutions.
The focus of this role is about ensuring everything we do starts with our customers. You’ll shape how a diverse team works together, connecting our market knowledge, capability and solutions around the needs of New Zealand companies and the opportunities they have across Greater China.
This is a strong leadership opportunity with genuine scope to make change. We’re looking for someone who can challenge how things have traditionally been done, create greater commercial and customer focus, bring people together to build a stronger approach and, ultimately, drive growth for New Zealand exporters to the Greater China region.
What you’ll be doing:
Leading a multidisciplinary team of six direct reports, and an extended team of 12, you’ll set the direction, create the clarity, focus and ways of working that enables the team to deliver at its best.
You’ll:
Bring together marketing, communications, market research, events, digital advisory, Beachheads coordination and other customer solutions around a clear Greater China strategy and customer needs.
Work closely with Trade Commissioners, Sector Leads and customer-facing teams to understand where NZTE can have the greatest impact and turn market opportunities into coordinated action.
Build a more integrated and customer-led approach, ensuring the team's work is forward-looking and connected to the New Zealand companies that can benefit most from our support.
Lead, coach and develop your team through delivery transformation, creating clarity around purpose, priorities, accountabilities and expectations.
Use customer and market insight to make clear decisions about what we should start, stop, improve or do more of.
Create strong connections across NZTE in Greater China and New Zealand, ensuring regional activity is connected with NZTE’s wider work.
Contribute as a member of the Regional Lead Team, helping shape broader regional strategy and execution.
This is an exciting opportunity to help shape the future of the function. We’re becoming more proactive, commercially focused, and centered on delivering strong outcomes for our customers. You’ll play an important role in how we support our priority customers across Greater China and help us deliver greater impact for them.
What you’ll need
We’re open to a range of relevant backgrounds. You could bring experience from customer experience, commercial strategy, service design, corporate solutions, marketing and communications, or a similar field. What’s most important is your ability to under