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Technical Operations Engineer

Stripe
South San Francisco, CA Full Time Negotiable Today

About the Job

About Stripe  Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accep

Key Responsibilities

Become a domain expert in Connect and Risk and Compliance areas of Connect. 
Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes. 
Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations. 
Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. 
Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether. 
Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.

Required Skills & Abilities

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.
Must also have 2 years of experience in each of the following:
Developer tools including git;
Scripting and automation skills including Ruby and Python;
Writing tooling and automation, including testing and idempotency;
Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
Incident response, on-call rotations, runbooks, and postmortem processes; and
Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.
This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.
40 hrs/week
100% Telecommuting permitted.
Multiple Positions Available. 
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

Qualifications

Experience: 2 years experience
Education: Bachelor

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