Director, Product-Led Growth

<h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About Upsun</strong></span></h1> <p><span style="font-size: 12pt;">Upsun is the cloud application platform humans and robots love. Its built for hybrid teams, where AI agents write and test code and people focus on the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale with confidence, without wrestling with backend infrastructure.</span></p> <p><span style="font-size: 12pt;">Upsun Dispatch, our newest offering, brings that same idea to the whole team. Its the platform for governed collaboration between AI agents and cross-functional humans. Agents handle the volume in isolated sandboxes. People make the decisions that matter, with every approval and every cost on the record.</span></p> <p><span style="font-size: 12pt;">We give you your time back. You get:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Predictable performance, even at scale</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure, compliant environments by default</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Real-time observability and profiling built in</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cloning, configuration, and provisioning in seconds</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">AI-ready features that plug directly into your stack</span></li> </ul> <p><span style="font-size: 12pt;">The name says it all. Up stands for uptime, reliability, and acceleration. Sun reflects our follow-the-sun support: a 24x7, globally distributed team keeping the lights on while you rest. We believe software should power brighter solutions and greater innovation.</span></p> <p><span style="font-size: 12pt;">Upsunners are a remote, global team, and we thrive in a multicultural one. Were committed to open source and an open, welcoming environment, and our people span the whole experience spectrum. What ties us together is curiosity, a thirst for knowledge, and an eagerness for new ideas and cultures. We believe we can build anything together when the environment frees you to do your best work.</span></p> <p><span style="font-size: 12pt;">Our values:</span><br><span style="font-size: 12pt;"> We make a positive impact.</span><br><span style="font-size: 12pt;"> We aim for the stars.</span><br><span style="font-size: 12pt;"> We care for each other.</span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Impact of a Director, Product-Led Growth</strong></span></h1> <p><span style="font-size: 12pt;">As Director, PLG, youll lead the strategy, execution, and commercial success of Upsuns product-led revenue engine. Upsun is expanding its portfolio with <strong>Upsun Dispatch</strong>, a strategic new offer that joins Upsun Cloud, and this role will turn that expansion into measurable growth.&nbsp;</span></p> <p><span style="font-size: 12pt;">Reporting directly to the Chief Marketing Officer, you will own the revenue target for product-led experiences, building a scalable engine across developer recruitment, freemium conversion, and customer retention. Working at the intersection of Marketing, Product Management, and Engineering, you will bridge technical platform capabilities with market-driven execution to scale Upsuns global footprint.&nbsp;</span></p> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What to expect</strong></span></h1> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Own product-led revenue:</strong> Be accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention.&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Drive growth goals:</strong> Build and execute PLG programs to achieve clear top-line ARR milestones and hit aggressive user acquisition targets with specific focus in Europe and North America.&nbsp;&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Connect growth and product:</strong> Partner closely with the Head of Growth (Marketing), Head of User Acquisition and Conversion (Marketing)&nbsp; and Upsun Dispatch Product Managers (Product/Engineering) to translate product strategy into measurable customer and business outcomes.&nbsp;&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Optimize the funnel:</strong> Define in-product monetization levers, optimize self-service funnels, and partner with Sales to refine Product-Led Sales (PLS) handoffs for enterprise accounts.&nbsp;&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Build tight feedback loops:</strong> Analyze intent data, user behavior, and churn metrics to continuously iterate on user onboarding, NPS, and lifetime value.&nbsp;&nbsp;</span></p> </li> </ul> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>What you bring</strong></span></h1> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>PLG and growth leadership:</strong> A track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company driven primarily by a PLG model.&nbsp;&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Strategic judgment:</strong> Ability to turn complex developer platform capabilities into intuitive self-service user experiences that drive clear, measurable business value.&nbsp;&nbsp;</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Cross-functional execution:</strong> A record of leading cross-functional growth initiatives across Marketing, Product Management, and Engineering.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Data-driven approach:</strong> Hands-on depth in growth analytics, conversion funnels, freemium-to-paid activation, and retention.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Developer and AI fluency:</strong> Practical understanding of modern developer workflows, cloud infrastructure, and how AI-assisted development tools are reshaping user expectations.&nbsp;&nbsp;</span></p> </li> </ul> <h1>&t;span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Bonus points</strong></span></h1> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Dual-funnel experience:</strong> Running both self-serve funnels (PLG) and enterprise sales handoffs (PLS).</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Platform background:</strong> Cloud infrastructure, PaaS, DevOps, or developer platforms.</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Global scale: </strong>Scaling product-led revenue across remote-first, international teams.</span></p> </li> </ul> <h1><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>Where we hire</strong></span></h1> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in <strong>Canada, France, Germany, Spain, the United Kingdom, and the United States</strong>. Although were unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.&n...