About the Job
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for peopl...
We are seeking a Senior DevOps Engineer to join the team that owns and operates Smartsheet's edge proxy platform and internal engineering tooling. The edge proxy is a custom-built, high-performance reverse proxy that serves as the entry point for all traffic across Smartsheet's commercial and FedRAMP-authorised US G...
You will work remotely from Bulgaria and will be reporting to an engineering leader.
Required Skills & Abilities
8+ years of experience in DevOps, platform engineering, or site reliability engineering.
A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience.
Deep proficiency with Terraform and Terragrunt for managing production cloud infrastructure at scale across multiple environments and regions.
Strong Kubernetes expertise, including EKS cluster operations and Helm chart authoring.
Hands-on experience with AWS networking and container workload services: EKS, ALB/NLB, VPC, IAM, ECR, Route53, CloudWatch, and EventBridge.
Proficiency in at least one general-purpose programming language — Go or Python preferred — for building operational tooling and automation.
Solid understanding of reverse proxies, API gateways, or load balancers (NGINX, HAProxy, or equivalent).
Experience designing and maintaining CI/CD pipelines (GitLab CI preferred), including shared template libraries across multiple repositories.
Experience with container image security practices: hardened base images, vulnerability scanning, and image promotion workflows.
Strong operational instincts: comfort with on-call responsibilities, incident response, runbook authorship, and postmortems in production environments.
1 year of professional experience leveraging AI-based workflows to author, maintain, review, and deploy infrastructure or code.
Fluency in English is required.
Legally eligible to work in Bulgaria on an ongoing basis.
Experience with enterprise CDN platforms, including WAF configuration, origin routing, and cache policy management.
Familiarity with FedRAMP or AWS GovCloud operational constraints.
Experience with advanced reverse proxy or API gateway configuration, including programmatic config generation, dynamic routing, and service mesh components.
Experience managing Datadog resources via Terraform: SLO definitions, monitors, and dashboards.
Familiarity with rate-limiting services, control plane components, or custom traffic filter development.
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Bulgaria Base Salary Pay Range
€70,250 - €83,000 EUR
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Qualifications
Experience:
1 years experience
Education:
Bachelor