About the Job
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious proble...
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
Key Responsibilities
Provide legal and strategic guidance to clients on immigration compliance service delivery.
Monitor and control Remote products and services for immigration compliance.
Establish, maintain, and strengthen relationships with clients and internal stakeholders.
Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
Analyze, prepare, and submit visa/work permit applications.
Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
Control case statuses by effectively utilizing case management and billing systems.
Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
Be a team player who can work autonomously and take ownership of day-to-day tasks.
Proactively improve processes through automation and documentation.
You'll report to: Manager, Mobility
Team: Mobility
Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; AMER
Start date: As soon as possible
Required Skills & Abilities
Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
Ability to thrive in a fast-paced and dynamic work environment
Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
Experience working remotely and/or asynchronously with minimal oversight is an advantage
Must write and speak English fluently (additional languages are a plus)
Demonstrates strong automation and AI capabilities and AI fluency.
