About the Job
Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
We started with open-source product analytics, launched out of Y Combinator's W20 cohort. We've since shipped more than a dozen products, including:
PostHog Code, the only AI devtool that understands your product, not just your codebase.
Required Skills & Abilities
You’re able to go deep on understanding PostHog’s products, including more technical ones like feature flags and data warehouse. You don’t need to be a developer, but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. For example, you should be able to advise on configuration best practices to companies with multiple products and applications, advising on the pros and cons of different SDKs, and how to implement PostHog into their existing stack.
Commercially-minded. You’re excited about not only helping customers go from 0 to 1 with PostHog - but also growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage.
Strong customer focus. You need to help our users and remove any blockers to them using Posthog effectively.
Good at handling relationships strategically. Helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.
You write well. We're remote-first and async-default. You'll write follow-up emails, Slack summaries, evaluation plans, and Loom scripts. Unclear writing slows your customers and your team down.
You’ve managed a book of business and/or are comfortable leading multi-threaded deal cycles across various technical organizations, legal and procurement.
Experience working with similar technologies, i.e. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.
You've built outbound campaigns before – not just executed someone else's sequences.
You've shipped something (a tool, a workflow, an automation) that made your team more effective. We want to hear about it.
If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
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